Image on screen appears stuck or frozen.

If the image on the screen is stuck or frozen there are a couple of options to try.

1.  If it's easily accessible, try rebooting or power cycling the media player.
   
   
2. Contact support@adgators and request assistance.
   1. Please provide the name and location so that we may faster assist you.
   2. Consider including what the screen is showing to help us better diagnose the issue.
      
      For example:
      
      • The screen is showing a solid white or black screen.
      • Some of the dynamic data elements are missing, but static images are still working.
      • The adgators-screenseed desktop is showing on the screen.
        • If the AdGators background is showing, does the network connection indicator in the top right corner of the screen appear connected or disconnected?
      • Have any network changes recently been made in the areas affected?